Job Description :

Pepagora is seeking a talented and experienced Content Writer to create engaging, high-quality content across various digital platforms. The ideal candidate will be responsible for ensuring consistency in voice and tone, while aligning content with Pepagora's brand guidelines and SEO strategy. This is an exciting opportunity for a motivated individual with a passion for writing and a keen eye for detail.

Key Responsibilities :

• Develop compelling and relevant content for blogs, websites, and marketing materials.
• Maintain a consistent voice and tone across all platforms.
• Write, edit, and proofread content to ensure clarity, grammar accuracy, and adherence to brand guidelines.
• Collaborate with the marketing and SEO teams to ensure content aligns with SEO best practices.
• Conduct research on industry-related topics to enhance the quality of content.
• Ensure all written materials reflect Pepagora’s brand identity and messaging.
• Stay updated with industry trends and incorporates them into content as needed.

Requirements :

• 2-4 years of proven experience in content writing, preferably for digital platforms.
• Strong understanding of SEO principles and their application in content writing.
• Excellent writing, editing, and proofreading skills with attention to detail.
• Ability to manage multiple projects and deadlines.
• Strong communication skills and the ability to work collaboratively in a team environment.
• Familiarity with content management systems (CMS) and basic HTML is a plus.

Preferred Skills :

• Experience with content creation for e-commerce or technology-related industries.
• Understanding of digital marketing strategies and how content fits into broader campaigns.

What We Offer :

• A dynamic and creative work environment.
• Opportunities for career growth and development.
• Competitive salary and benefits.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

PepaPepagora is seeking a dynamic and results-driven Marketing Executive with 2-4 years of experience to support the development and implementation of our marketing strategies. The ideal candidate will collaborate closely with design and content teams to ensure cohesive branding and successful campaign execution.

Key Responsibilities :

• Strategy Development: Assist in the development and execution of marketing strategies and plans to meet company objectives.
• Campaign Coordination: Work closely with design and content teams to create visually appealing and on-brand marketing materials.
• Content Creation & Management: Assist in the creation, editing, and distribution of promotional content such as brochures, emails, and social media posts.
• Brand Consistency: Ensure cohesive branding across all marketing channels, ensuring alignment with the overall company brand and message.
• Market Research: Conduct market research and analyze trends to contribute to the continuous improvement of marketing campaigns.
• Performance Monitoring: Track, analyze, and report the effectiveness of marketing campaigns and suggest improvements.
• Event Support: Assist in the planning and execution of marketing events such as product launches, webinars, and trade shows.
• Cross-functional Collaboration: Liaise with internal teams (e.g., sales, operations) to coordinate marketing activities and ensure alignment of strategies.

Qualifications & Requirements :

• 2-4 years of experience in marketing, preferably within a similar industry.
• Proven experience coordinating with design and content teams.
• Strong understanding of marketing principles, branding, and digital marketing tools.
• Excellent communication and project management skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Proficiency in marketing software and social media platforms.
• Bachelor’s degree in Marketing, Communications, Business, or a related field.

Preferred Skills :

• Experience with marketing automation and CRM tools (e.g., HubSpot, Salesforce).
• Creative thinking and problem-solving skills.
• Ability to analyze data and derive actionable insights.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are seeking a creative and experienced Senior Graphics Designer to lead the design efforts at Pepagora. The ideal candidate will have over 5 years of professional experience in graphic design and a strong command of Adobe Creative Suite. As a Senior Graphic Designer, you will play a key role in creating visually compelling assets across a variety of media and driving the visual identity of Pepagora.

Key Responsibilities :

• Lead and manage the overall design strategy and execution for Pepagora's branding and marketing campaigns.
• Create visually engaging assets including graphics, illustrations, and layouts for digital platforms, print media, and marketing materials.
• Collaborate closely with the marketing, content, and product teams to ensure consistent brand messaging and design.
• Stay updated with the latest trends in design, ensuring innovative and up-to-date visual solutions.
• Mentor and guide junior designers, providing feedback and fostering a collaborative, creative environment.
• Manage multiple design projects from conception to completion, meeting deadlines and quality expectations.
• Ensure adherence to brand guidelines and maintain design consistency across all channels.

Requirements :

• Bachelor's degree in Graphic Design, Visual Arts, or a related field.
• 5+ years of professional graphic design experience.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
• Strong portfolio showcasing a range of design work across digital and print media.
• Excellent understanding of typography, color theory, and layout principles.
• Strong communication skills and the ability to present creative concepts clearly.
• Ability to work collaboratively in a fast-paced environment and handle multiple projects simultaneously.

Preferred Qualifications :

• Experience in UI/UX design is a plus.
• Knowledge of video editing or animation software (e.g., After Effects, Premiere Pro) is a bonus.
• Prior experience working in an e-commerce or tech-driven environment.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are seeking an experienced SEO Specialist to enhance Pepagora's digital presence and drive its search engine ranking improvements. The ideal candidate will have a strong understanding of search engine algorithms, on-page and off-page SEO, and keyword optimization strategies.

Key Responsibilities :

• Optimize Pepagora's website for better visibility and ranking on search engines (Google, Bing, etc.).
• Conduct thorough keyword research and identify opportunities to improve organic search performance.
• Perform competitive analysis to understand the market and implement strategies to outperform competitors.
• Develop and execute both on-page and off-page SEO strategies, including link building and content optimization.
• Monitor and report on key SEO metrics such as organic traffic, rankings, and conversions.
• Collaborate with content and marketing teams to create SEO-friendly content.
• Stay up to date with the latest industry trends, search engine algorithms, and best practices.

Requirements :

• 3-5 years of experience in SEO, with a proven track record of improving rankings and driving organic traffic.
• Proficiency in SEO tools like Google Analytics, Google Search Console, Ahrefs, Moz, or SEMrush.
• Strong knowledge of keyword research tools and techniques.
• Experience with both on-page and off-page SEO strategies.
• Solid understanding of search engine algorithms and ranking factors.
• Ability to analyze data, identify trends, and create actionable insights.
• Strong verbal and written communication skills.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are seeking a dynamic and experienced Marketing Manager to lead our marketing team and drive the development of innovative strategies to enhance brand awareness and engagement. The ideal candidate will have over 5 years of experience in marketing, with a proven track record of leadership and team management.

Key Responsibilities :

• Lead, mentor, and manage the marketing team to execute effective marketing campaigns across various channels (digital, social, content, etc.).
• Develop and implement comprehensive marketing strategies to drive brand awareness, customer engagement, and business growth.
• Collaborate with internal teams and external partners to ensure alignment of marketing efforts with overall business objectives.
• Analyze market trends, customer behavior, and competitor strategies to identify opportunities and potential areas for growth.
• Oversee the creation and distribution of promotional content (including digital, print, and social media).
• Monitor and report on the effectiveness of marketing campaigns using key performance indicators (KPIs) and metrics.
• Manage marketing budgets and ensure cost-effective execution of campaigns.
• Stay updated on industry trends, best practices, and emerging technologies to drive continuous improvement.

Requirements :

• Bachelor's degree in Marketing, Business, or a related field (Master’s degree preferred).
• 5+ years of marketing experience, with at least 2 years in a leadership or management role.
• Proven ability to develop and execute successful marketing strategies that drive measurable results.
• Strong leadership and team management skills.
• Excellent communication, analytical, and project management abilities.
• Experience with digital marketing tools and platforms, including SEO, social media, email marketing, and data analytics.
• Ability to work in a fast-paced, dynamic environment.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is a cutting-edge B2B SaaS platform designed to empower SMEs with seamless tools for global growth, visibility, and market connectivity. Our mission is to simplify business scaling for SMEs across key markets by providing them with the digital infrastructure needed to thrive.

Job Description :

We are seeking a Senior Digital Marketing Manager with deep SaaS expertise to lead Pepagora’s global digital marketing strategy. You will design and execute data-driven campaigns that enhance brand visibility, drive qualified leads, and boost customer acquisition, focusing on scalable solutions tailored to the SME ecosystem. This role demands a strategic thinker with hands-on skills in B2B SaaS marketing, analytics, and audience targeting across diverse global markets.

Key Responsibilities :

Strategic Marketing Leadership

• Define and implement a comprehensive digital marketing strategy to increase Pepagora’s reach and impact in targeted global markets.
• Collaborate with Product and Sales teams to create campaigns that drive user engagement and adoption for SMEs on our platform.
• Set, track, and achieve KPIs aligned with lead generation, customer acquisition, and brand positioning goals.

SME-Centric Content & Campaign Management

• Develop content that resonates with SME audiences, highlighting platform benefits and user success stories.
• Plan and manage multi-channel campaigns (SEO, PPC, social media, content marketing) to attract and retain SME clients.
• Create value-focused educational materials and webinars tailored to SME challenges and goals.

Global Brand Awareness & Positioning

• Lead initiatives to strengthen Pepagora’s brand as a trusted resource for SMEs, increasing brand mentions and visibility in core markets.
• Oversee brand consistency across digital assets, ensuring alignment with Pepagora’s mission and SME-friendly values.

Analytics & Data-Driven Decision Making

• Leverage analytics tools (Google Analytics, HubSpot) to monitor campaign effectiveness and optimize for conversions.
• Generate insights from data to guide marketing strategies, focusing on customer acquisition costs, LTV, and conversion rates.

User Acquisition & Retention

• Design and execute targeted acquisition campaigns, optimizing for efficient onboarding and high engagement rates.
• Collaborate on retention initiatives to ensure sustained engagement and high satisfaction among existing SME users.

Paid Media Management

• Manage paid advertising campaigns across platforms, optimizing for CAC and engagement.
• Drive targeted ad spend on channels most effective for SME acquisition, continuously refining strategies for optimal ROI.

Qualifications :

• Bachelor’s in Marketing, Business, or a related field; Master’s degree preferred.
• 8+ years in digital marketing, with a focus on SaaS or B2B platforms, ideally in global SME markets.
• Proven expertise in SEO, SEM, PPC, CRM, and social media strategies, with a record of driving growth in SaaS environments.
• Proficiency in analytics platforms (Google Analytics, HubSpot) and marketing automation tools.
• Strong understanding of SME market dynamics and user behavior within B2B digital ecosystems.

Why Join Pepagora?

• Be part of an impactful mission to support SME growth globally.
• Collaborative environment focused on innovation, growth, and empowering businesses.
• Opportunity to shape a fast-growing SaaS platform in emerging markets.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is a cutting-edge B2B SaaS platform designed to empower SMEs with seamless tools for global growth, visibility, and market connectivity. Our mission is to simplify business scaling for SMEs across key markets by providing them with the digital infrastructure needed to thrive.

Job Description :

We are seeking a seasoned Digital Marketing Manager to lead our digital initiatives and drive growth through strategic planning, implementation, and management of digital marketing campaigns. The ideal candidate has 5+ years of experience, a strong understanding of various digital channels, and a proven record of driving results.

Key Responsibilities :

Strategy Development:

• Develop, implement, and manage digital marketing strategies that align with company goals and maximize return on investment (ROI).
• Conduct competitive research, audience analysis, and market trends to identify growth opportunities.

Campaign Management:

• Oversee all digital marketing campaigns, including SEO, SEM, email marketing, social media, and display advertising.
• Plan and execute campaigns with a focus on lead generation, customer acquisition, and retention.
• Optimize campaigns through A/B testing, analytics, and performance tracking.

Content & Social Media:

• Collaborate with the content team to produce engaging, SEO-friendly content.
• Manage social media channels, create content calendars, and engage with followers to build a strong online presence.

Analytics & Reporting:

• Track and report on KPIs, providing actionable insights and data-driven recommendations.
• Use analytics tools like Google Analytics, HubSpot, and other reporting platforms to monitor campaign success.

Team Collaboration:

• Coordinate with cross-functional teams, including sales, design, and content, to ensure cohesive and effective campaigns.
• Mentor and manage junior digital marketing staff, providing guidance and training as needed.

Budgeting:

• Allocate and manage the digital marketing budget to maximize ROI.
• Track spending and adjust strategies to stay within budget while achieving goals.

Qualifications :

• Bachelor’s in Marketing, Business, or a related field; Master’s degree preferred.
• 5+ years in digital marketing, with a focus on SaaS or B2B platforms, ideally in global SME markets.
• Proven expertise in SEO, SEM, PPC, CRM, and social media strategies, with a record of driving growth in SaaS environments.
• Proficiency in analytics platforms (Google Analytics, HubSpot) and marketing automation tools.
• Strong understanding of SME market dynamics and user behavior within B2B digital ecosystems.

Why Join Pepagora?

• Be part of an impactful mission to support SME growth globally.
• Collaborative environment focused on innovation, growth, and empowering businesses.
• Opportunity to shape a fast-growing SaaS platform in emerging markets.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are seeking an experienced and dynamic Sales Manager to lead our sales team in driving revenue growth and enhancing client relationships. The ideal candidate will have a strong background in sales, with a minimum of 7 years of experience, including leadership roles. You will be responsible for developing strategic sales plans, managing the sales team, and ensuring the achievement of sales targets.

Key Responsibilities :

Team Leadership:

• Lead, mentor, and motivate the sales team to achieve individual and team goals.
• Conduct regular performance reviews and provide constructive feedback to team members.

Sales Strategy Development:

• Develop and implement effective sales strategies to drive revenue growth and market penetration.
• Analyze market trends and competitors to identify opportunities for growth.

Client Relationship Management:

• Build and maintain strong relationships with key clients and stakeholders.
• Collaborate with the marketing team to create tailored solutions that meet client needs.

Sales Performance Tracking:

• Monitor and analyze sales performance metrics and adjust strategies as needed.
• Prepare regular sales reports for senior management, outlining performance against targets and forecasts

Training and Development:

• Organize training sessions to enhance the skills and knowledge of the sales team.
• Foster a positive and collaborative team culture that encourages continuous learning and improvement.

Qualifications :

• Bachelor’s degree in Business Administration, Marketing, or a related field; MBA is a plus.
• 7+ years of proven sales experience, with at least 3 years in a leadership role.
• Strong understanding of sales principles, techniques, and customer relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze data and develop actionable insights.
• Proficient in CRM software and Microsoft Office Suite.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are seeking a dynamic and results-oriented Sales Executive to drive sales and client acquisition. The successful candidate will be responsible for building and maintaining relationships with clients, identifying sales opportunities, and achieving sales targets.

Key Responsibilities :

• Actively prospect and acquire new clients to meet sales objectives.
• Maintain and grow relationships with existing clients to maximize business opportunities.
• Understand client needs and tailor solutions to drive customer satisfaction.
• Prepare and deliver presentations to potential clients.
• Meet or exceed individual and team sales targets.
• Keep up-to-date with market trends and competitor activities.
• Collaborate with internal teams to ensure smooth delivery of services and products.

Qualifications :

• 2-4 years of sales experience in a relevant industry.
• Proven track record of meeting and exceeding sales targets.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Good negotiation and presentation skills.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

The Tele-Sales Manager will lead and manage a team of tele-sales representatives, focusing on outbound calling strategies, meeting sales quotas, and driving performance. The role demands a dynamic leader with over 5 years of tele-sales experience, capable of developing and executing sales strategies to boost business growth.

Key Responsibilities :

• Lead, train, and manage a team of tele-sales representatives to achieve sales targets.
• Develop and implement effective outbound calling strategies to maximize lead generation and conversion.
• Monitor team performance, providing feedback and training to ensure high productivity.
• Analyze sales metrics and reports to assess the effectiveness of strategies and individual team performance.
• Collaborate with the marketing and sales departments to align tele-sales efforts with overall business goals.
• Maintain a deep understanding of the company’s products and services to guide the sales team.
• Manage daily operations, including scheduling, target setting, and handling escalations.
• Ensure compliance with company policies, sales processes, and industry regulations.
• Foster a positive, results-driven environment to boost team morale and motivation.

Qualifications and Skills :

• 5+ years of tele-sales experience, with at least 2 years in a managerial role.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to develop and execute strategic sales plans.
• Proficient in CRM tools and tele-sales technologies.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are seeking a highly motivated and experienced Customer Service Manager to oversee our customer service operations in India. The ideal candidate will have a proven track record of managing a customer service team, ensuring exceptional customer experience, and driving continuous improvement in service quality. This role is crucial in maintaining our reputation for outstanding customer care while leading a team to deliver efficient and high-quality support.

Key Responsibilities :

• Oversee the day-to-day operations of the customer service department, ensuring smooth workflow and high levels of customer satisfaction.
• Lead, mentor, and develop a team of customer service representatives, providing regular coaching and feedback.
• Monitor team performance, setting clear goals and KPIs to drive excellence in service delivery.
• Handle escalated customer issues and complaints, ensuring timely and satisfactory resolutions.
• Develop and implement customer service policies, processes, and best practices to enhance efficiency and customer experience.
• Collaborate with other departments (e.g., sales, marketing, product) to align customer service initiatives with overall company goals.
• Conduct regular training sessions to improve the team's skills and knowledge.
• Analyze customer feedback and data to identify areas for improvement, offering strategic solutions.
• Maintain up-to-date knowledge of industry trends and emerging technologies to continually improve customer service operations.
• Prepare and present performance reports to senior management.

Requirements :

• Bachelor’s degree in Business Administration, Customer Service Management, or a related field.
• Minimum of 5+ years of experience in a customer service role, with at least 2 years in a supervisory or managerial capacity.
• Proven ability to lead and manage a customer service team in a fast-paced environment.
• Strong problem-solving and decision-making skills, with the ability to handle escalations professionally.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in customer service software and tools.
• Strong organizational skills and the ability to multitask and prioritize in a dynamic environment.
• Knowledge of customer service best practices and experience with process improvement methodologies.
• Experience working in or managing customer service in the Coimbatore region is a plus.

Preferred Qualifications :

• Familiarity with CRM software and customer service analytics tools.
• Strong understanding of the Indian market and customer behavior.
• Fluency in multiple languages (e.g., Tamil, Hindi, English) is a plus.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are looking for a dynamic and customer-oriented Customer Support Executive with 1-3 years of experience in customer service. The ideal candidate will be responsible for providing exceptional customer support, handling inquiries, and ensuring a high level of customer satisfaction.

Key Responsibilities :

• Provide timely and effective support to customers through various communication channels (email, phone, chat).
• Respond to customer inquiries, concerns, and issues promptly and professionally.
• Resolve customer complaints and problems by determining the best solutions.
• Maintain accurate records of customer interactions and follow-ups.
• Collaborate with internal teams to ensure seamless customer experience.
• Identify customer needs and provide information on company products or services.
• Ensure customer satisfaction by following up to ensure that issues are fully resolved.
• Continuously improve support processes based on customer feedback.

Requirements :

• 1-3 years of experience in customer service or related roles.
• Excellent communication and interpersonal skills.
• Ability to handle customer inquiries in a professional and polite manner.
• Strong problem-solving skills and attention to detail.
• Proficiency in using customer service software and tools.
• Ability to work well in a fast-paced environment.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are seeking an experienced Project Manager to oversee the planning, execution, and delivery of projects from inception to completion, ensuring they are completed on time, within scope, and on budget. The ideal candidate will have strong leadership and communication skills, a track record of managing multiple projects simultaneously, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities :

• Lead project planning sessions and define project scope, goals, and deliverables.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Develop detailed project plans to monitor and track progress.
• Ensure all projects are delivered on time, within scope, and within budget.
• Manage changes to the project scope, project schedule, and project costs.
• Measure project performance using appropriate tools and techniques.
• Report and escalate to management as needed.
• Perform risk management to minimize project risks.
• Maintain relationships with key stakeholders.
• Conduct regular reviews and follow-ups on projects to ensure continuous improvement.

Qualifications and Requirements :

• Bachelor’s degree in business administration, project management, or a related field.
• 5+ years of proven experience in project management.
• Solid technical background, with understanding or hands-on experience in software development and web technologies.
• Excellent written and verbal communication skills.
• Strong working knowledge of Microsoft Office, project management tools, and methodologies.
• PMP certification is a plus.
• Ability to lead and motivate a team, and manage stakeholder expectations.
• Strong problem-solving and organizational skills.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are seeking a dynamic and results-driven Sales Manager to lead our Dubai-based sales team. The ideal candidate will have extensive experience in sales leadership, team management, and building long-term client relationships. As the Sales Manager, you will play a pivotal role in driving revenue growth, expanding market share, and achieving company objectives in the region.

Key Responsibilities :

• Lead and manage the Dubai sales team, ensuring sales targets are met or exceeded.
• Develop and implement effective sales strategies to drive revenue growth in line with business objectives.
• Build and maintain strong relationships with key clients, stakeholders, and partners.
• Oversee the sales pipeline, ensuring timely follow-up on leads and opportunities.
• Conduct regular sales meetings and provide mentorship to the team, enhancing their performance and productivity.
• Collaborate with cross-functional teams such as marketing, product development, and operations to align sales efforts with company goals.
• Monitor market trends, competitors, and industry developments to identify new business opportunities.
• Analyze sales performance data and provide regular reports to senior management.
• Ensure compliance with local laws and regulations related to sales activities in Dubai and the UAE.

Requirements :

• Bachelor's degree in Business, Marketing, or a related field. An MBA is a plus.
• 7+ years of sales experience, with at least 3 years in a leadership role.
• Proven track record of meeting or exceeding sales targets.
• Strong team management and leadership skills.
• Excellent communication, negotiation, and interpersonal skills.
• In-depth understanding of the Dubai market and its business culture.
• Ability to work under pressure and manage multiple priorities.
• Fluent in English; proficiency in Arabic is an advantage

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are looking for a dynamic and results-driven Sales Executive to join our team in Dubai. The ideal candidate will be responsible for identifying new business opportunities, building and managing strong client relationships, and achieving sales targets. You will work closely with the sales team and other departments to ensure customer satisfaction and continuous growth.

Key Responsibilities :

• Identify new business opportunities through market research, networking, and cold-calling potential clients.
• Develop and maintain relationships with key clients, ensuring long-term partnerships and customer satisfaction.
• Achieve and exceed sales targets by presenting our products/services to prospective clients and closing deals effectively.
• Conduct negotiations with potential clients, ensuring favorable terms for both parties.
• Stay updated on market trends, competitor activities, and industry developments to inform sales strategies.
• Prepare and deliver sales presentations, proposals, and product demonstrations tailored to client needs.
• Manage the sales pipeline using CRM tools, tracking leads, opportunities, and outcomes efficiently.
• Collaborate with other departments (e.g., marketing, product development) to align sales strategies and optimize customer solutions.

Requirements :

• 2-4 years of experience in sales, preferably in [relevant industry or sector, if applicable].
• Proven ability to achieve and exceed sales targets in a competitive market.
• Strong negotiation skills with a track record of closing deals.
• Excellent communication and interpersonal skills, capable of building and maintaining strong client relationships.
• Self-motivated and results-oriented with a passion for driving business growth.
• Familiarity with CRM tools and sales software.
• Fluency in English is required; knowledge of Arabic is an advantage.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

We are seeking a dynamic and motivated Tele-Sales Executive to join our sales team. The ideal candidate will be responsible for making outbound sales calls, generating leads, and maintaining strong relationships with clients. This position is ideal for someone with a proven track record in tele-sales and a passion for delivering excellent customer service.

Key Responsibilities :

• Make outbound sales calls to potential and existing clients to generate leads and close sales.
• Identify customer needs and provide tailored solutions that meet their requirements.
• Build and maintain strong, long-term client relationships through regular follow-ups and communications.
• Achieve and exceed sales targets set by the company.
• Maintain a database of leads, prospects, and clients in the CRM system, ensuring all information is up-to-date.
• Work closely with the sales and marketing teams to execute strategies aimed at increasing market share.
• Stay updated with the company’s products, services, and promotions to provide accurate and relevant information to clients.
• Handle client queries and objections in a professional and effective manner.
• Provide regular reports on sales activities and lead conversion rates to the management.

Qualifications and Skills :

• 1-3 years of experience in tele-sales or outbound sales, preferably in the Dubai market.
• Proven ability to meet and exceed sales targets.
• Strong communication and negotiation skills.
• Excellent interpersonal skills with a customer-focused mindset.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and Microsoft Office applications.
• Knowledge of the local market in Dubai is a plus.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Key Responsibilities :

• Oversee the planning, execution, and delivery of projects from inception to completion, ensuring they meet quality standards and client expectations.
• Develop detailed project plans, defining project scope, goals, deliverables, and timelines, while managing stakeholder expectations throughout the project lifecycle.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure projects stay on track and within budget.
• Collaborate with cross-functional teams, including design, development, and marketing, to ensure seamless project execution and delivery.
• Facilitate regular project meetings and provide status updates to stakeholders, ensuring transparency and alignment on project objectives.
• Conduct post-project evaluations to identify areas for improvement and implement lessons learned in future projects.
• Maintain up-to-date project documentation and ensure compliance with organizational processes and standards.

Qualifications :

• Bachelor’s degree in Project Management, Business Administration, or a related field; PMP or equivalent certification is a plus.
• 5+ years of project management experience, preferably in digital or tech environments.
• Proven track record of successfully managing multiple projects simultaneously, with strong organizational and time management skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Strong analytical and problem-solving abilities, with a proactive approach to project management.
• Proficient in project management software (e.g., MS Project, JIRA, Trello) and Microsoft Office Suite.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

The Financial Controller will oversee all financial operations of the company, ensuring accurate financial reporting and compliance with regulatory requirements. This role requires a strategic thinker with over 7 years of financial management experience, capable of leading a finance team and contributing to the organization's financial growth.

Key Responsibilities :

Financial Reporting:

• Prepare and present monthly, quarterly, and annual financial statements in compliance with GAAP or IFRS.
• Ensure the accuracy of financial data and reporting across all departments.

Budgeting and Forecasting:

• Lead the annual budgeting process and monitor budget adherence throughout the fiscal year.
• Develop financial forecasts and models to inform strategic business decisions.

Compliance and Controls:

• Ensure compliance with local, state, and federal regulations and financial reporting standards.
• Develop and maintain internal control policies and procedures to mitigate financial risks.

Team Leadership:

• Manage and mentor the finance team, promoting professional development and fostering a collaborative environment.
• Coordinate with other departments to provide financial insights and support.

Cash Flow Management:

• Monitor cash flow, working capital, and liquidity to ensure financial stability.
• Oversee accounts payable and receivable processes to optimize cash management.

Audit and Risk Management:

• Coordinate and lead internal and external audits, addressing any findings or recommendations.
• Identify and assess financial risks, developing strategies to mitigate them.

Strategic Planning:

• Collaborate with senior management to develop financial strategies that align with business goals.
• Analyze financial performance and recommend improvements for cost efficiency and profitability.

Qualifications :

• Bachelor's degree in Finance, Accounting, or a related field; MBA or CPA preferred.
• Minimum of 7 years of financial management experience, with a proven track record in a similar role.
• Strong knowledge of accounting principles and financial regulations.
• Proficiency in financial software and ERP systems (e.g., QuickBooks, SAP).
• Exceptional analytical and problem-solving skills.
• Strong leadership and communication abilities.

Skills :

• Technical Skills: Expertise in financial analysis, reporting, and budgeting.
• Leadership Skills: Ability to lead and motivate a finance team effectively.
• Communication Skills: Excellent written and verbal communication skills to present financial data to non-financial stakeholders.
• Attention to Detail: Strong organizational skills and attention to detail to ensure accuracy in reporting.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is dedicated to empowering SMEs by providing a robust, scalable, and user-friendly digital platform. We are searching for a skilled Senior React Developer to join our dynamic team and drive the development of impactful solutions for SMEs in the B2B landscape. You will work alongside product planning, design, and development teams to create high-performance,intuitive user interfaces that foster growth and innovation.

Job Description :

As a Senior React Developer, you will play a key role in designing and implementing responsive, user-centric applications that seamlessly integrate with back-end systems. In this role, you’ll collaborate with Product Managers, Product Analysts, and Architects to deliver sophisticated digital experiences, pushing the boundaries of front-end development while supporting Pepagora's mission of digital transformation for SMEs.

Key Responsibilities:

Front-End Development:

• Design and implement user-friendly, responsive, and SEO-optimized interfaces using React.js, HTML5, CSS3, and JavaScript to deliver top-tier user experiences.

API Integration:

• Collaborate with backend teams to seamlessly integrate RESTful, GraphQL, and SOAP APIs, ensuring smooth functionality and data flow within the platform.

Cross-Functional Collaboration:

• Work closely with graphic designers, Product Managers, and other stakeholders to translate design and functional requirements into pixel-perfect, fully functional UI components.

Continuous Improvement:

• Stay updated on the latest web development, user experience, and information architecture trends, contributing innovative solutions and best practices to the team.

Agile Development:

• Utilize Agile methodologies to deliver iterative product updates, actively participating in sprints and advocating for process and product improvements.

Code Quality & Version Control:

• Ensure clean, maintainable code and manage code changes efficiently using Git, preventing conflicts and ensuring a collaborative workflow.

Required Skills and Experience :

Experience :

• 5+ Years:Proven experience as a React Developer, with a strong track record of independently delivering pixel-perfect UI components and full-stack features.
• Educational Background:Bachelor’s or Master’s degree in Computer Science or a related field.

Technical Expertise :

• Front-End Technologies:Advanced proficiency in HTML5, CSS3, JavaScript, React.js, and modern UI frameworks such as Material-UI or Tailwind UI. Familiarity with Next.js is a plus.
• Backend Integration:Experience in API integration and server-side programming, particularly with Python.
• Database Management:Knowledge of at least one database technology (e.g., MySQL, MongoDB) and familiarity with caching mechanisms like Varnish, Memcached, or Redis.
• Design Principles:Solid understanding of UI/UX design fundamentals and proficiency with design tools like Figma or Adobe XD to collaborate effectively with design teams.
• Version Control:Proficiency in Git, with the ability to manage code updates collaboratively without introducing conflicts.

Additional Skills:

• API & Web Services: Skilled in creating and consuming RESTful, GraphQL, and SOAP services for seamless integration across systems.
• Cloud Knowledge: Familiarity with cloud platforms, especially AWS, is a plus.
• MVC Frameworks: Experience with contemporary MVC frameworks to support application structure and scalability.

Communication & Collaboration

• Strong communication and collaboration skills, with the ability to engage effectively with cross-functional teams to deliver comprehensive product solutions.

Why Join Us?

• Impactful Work: Contribute directly to the development of a platform that empowers SMEs, fostering digital growth and efficiency.
• Innovative Environment: Work alongside a passionate team committed to using cutting-edge technologies and driving excellence in every project.
• Growth Opportunities:Access to professional development in a supportive environment that values learning, innovation, and creativity.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is committed to transforming the B2B landscape for SMEs by providing an intuitive, scalable, and secure digital platform. We are looking for a skilled Python Backend Developer to join our fast-paced team, working alongside senior developers to build robust, secure, and scalable backend solutions that drive business success. Your contributions will directly impact how SMEs operate and grow in the digital space.

Role Overview :

As a Python Backend Developer, you will be involved in all stages of the software development lifecycle, from concept to deployment, in an environment that values growth, collaboration, and technical excellence. Working closely with cross-functional teams, including UI/UX engineers, Product Managers, and senior developers, you will contribute to building a resilient backend infrastructure that supports Pepagora’s mission of digital empowerment for SMEs.

Key Responsibilities :

Backend Development:

• Design, code, test, debug, and document backend software systems, ensuring high-quality code and robust architectural design.

Collaboration:

• Partner with cross-functional teams—UI/UX engineers, Product Managers, and internal stakeholders—to build scalable and secure backend solutions.

Performance & Optimization:

• Monitor and improve backend performance, conduct code reviews, and champion best practices for continuous development and process optimization.

Testing & Quality Assurance:

• Define and implement testing strategies in collaboration with QA, emphasizing both unit and automated testing for high-quality deliverables.

Preferred Skills:

Experience:

• 3+ Years: Proven experience as a backend developer working on multi-tier client/server applications.
• Educational Background:Bachelor’s or Master’s degree in Computer Science or a related field.

Technical Expertise:

• Python & Frameworks: Strong proficiency in Python with experience in frameworks like Django, FastAPI, or Flask.
• API & Microservices Development: Skilled in building RESTful APIs and microservices with a strong understanding of architectural patterns.
• Database Management: Extensive experience with database technologies such as PostgreSQL, MongoDB, and SQL Server; skilled in designing schemas that support business processes.
• Messaging Systems: Knowledge of messaging and queuing systems (e.g., RabbitMQ, Kafka) for handling distributed processes..
• Authentication & Identity Management: Proficient in authentication protocols (OAuth2.0, OpenID Connect) and identity management systems like Keycloak.

Additional Skills:

• Server & Cloud Experience:Strong background in Linux, with hands-on experience in AWS services, including containerization (Docker) and orchestration (Kubernetes, ECS, EKS, Fargate, EC2, RDS, S3).
• Caching: Familiar with caching mechanisms such as Varnish, Memcached, or Redis to improve data retrieval speeds.
• Version Control: Proficient in Git for code collaboration and version management, with knowledge of CI/CD pipelines to support seamless deployment.
• Web Services: Experienced in designing and consuming RESTful and GraphQL services to facilitate data exchange.

Problem-Solving & Collaboration:

• Strong analytical skills with a deep understanding of algorithms, data structures, and system design principles.
• Excellent communication skills and ability to work effectively within cross-functional teams.

Methodologies:

• Hands-on experience with Agile/Scrum methodologies to support iterative development and continuous delivery.

Why Join Us?

• Impactful Work: Contribute to a platform that empowers SMEs, directly influencing their growth and efficiency in the digital economy.
• Innovative Environment: Be part of a collaborative team that values cutting-edge technology, creativity, and continuous improvement.
• Professional Growth: Opportunities for skill development and advancement in a supportive and dynamic environment focused on excellence.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is transforming the B2B landscape, creating a platform that enables small and medium-sized enterprises (SMEs) to thrive in the digital era. We are looking for a highly skilled Senior Python Developer to join our agile and collaborative team. In this role, you will work closely with product and development teams, contributing to the creation of scalable, secure, and high-performing backend solutions that directly impact our mission to empower businesses globally.

Role Overview :

As a Senior Python Developer, you will be responsible for driving backend development across all stages of the software lifecycle—from design and implementation to deployment and optimization. You will collaborate with product managers, architects, and cross-functional teams to deliver innovative and robust solutions that meet business and user needs. This role requires an expert in Python and backend technologies who can architect and build scalable solutions while championing best practices.

Key Responsibilities :

Backend Development:

• Write, test, debug, and document high-quality code for backend systems, ensuring that it adheres to architectural standards and produces reliable performance at scale.

System Architecture:

• Work with product and engineering leads to contribute to system architecture, design schemas, and development documentation, supporting the creation of a resilient and scalable digital ecosystem.

Cross-Functional Collaboration:

• Partner closely with UI/UX engineers, Product Managers, and stakeholders, providing technical insights and contributing to the planning and execution of cross-functional projects.

Performance Optimization & Code Review:

• Conduct performance monitoring, code reviews, and promote process improvements that increase system efficiency and maintainability.

Testing & Quality Assurance:

• Develop comprehensive testing strategies in collaboration with QA teams, integrating unit and automated tests to ensure reliability and high standards across all code deployments.

Required Skills and Experience:

Experience:

• 7+ Years:Proven experience as a backend developer, working on complex, multi-tier client/server applications in fast-paced environments.
• Educational Background:Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

Technical Expertise:

• Python & Frameworks: Advanced proficiency in Python, with experience in frameworks such as Django, FastAPI, or Flask for developing robust backend applications.
• API & Microservices:Extensive experience in designing and building RESTful and GraphQL APIs, with a strong grasp of microservices architecture.
• Database Management: Expertise in database design and management with PostgreSQL, MongoDB, and SQL Server, along with skills in designing schemas that support business operations.
• Messaging & Queuing Systems: Knowledge of message brokering systems, including RabbitMQ or Kafka, to facilitate efficient data communication.
• Authentication & Identity Management:Proficiency in OAuth2.0, OpenID Connect, and identity management tools like Keycloak to ensure secure access and user management.

Server & Cloud Infrastructure:

• Cloud Platforms:Strong background with AWS services, including EC2, RDS, S3, containerization (Docker), and orchestration tools like Kubernetes, ECS, EKS, and Fargate.
• Linux & Server Management: Solid understanding of Linux, web servers, database servers, and server configurations to support reliable deployments and system stability.

Additional Skills:

• Caching Technologies:Familiarity with caching tools such as Varnish, Memcached, and Redis to optimize data retrieval.
• Version Control & CI/CD:Proficiency in Git for collaborative code management and experience with CI/CD pipelines to ensure streamlined deployment processes.
• Algorithm & System Design:Strong knowledge of algorithms, data structures, and system design principles for building efficient and scalable backend systems.

Agile Methodologies:

• Hands-on experience with Agile and Scrum methodologies, with a proactive approach to iterative development and continuous improvement.

Communication & Problem-Solving:

• Collaboration Skills: Ability to work effectively with cross-functional teams, providing technical guidance and insights to ensure project success.
• Analytical Mindset:Excellent problem-solving skills, with attention to detail and a commitment to delivering high-quality, reliable software solutions.

Why Join Us?

• Impactful Work: Join a company dedicated to making a difference for SMEs, with opportunities to build solutions that scale globally and directly impact users.
• Innovative Environment:Work with a dynamic team that values cutting-edge technologies, creative solutions, and continuous learning.
• Professional Growth:Engage in a challenging role that offers professional development in a supportive, agile environment that fosters innovation.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

• We are seeking a highly skilled Tech Lead to join our innovative team, focused on delivering robust solutions that drive business success.
• In this role, you will lead the development team while collaborating closely with architects to implement design specifications.
• Your expertise will be instrumental in shaping the technical landscape of our project.
• Above all, your work will impact the way the Businesses(SMEs) run and evolve online.

Responsibilities Include :

Architectural Leadership:

• Collaborate with architects to design and implement scalable microservices architectures, ensuring seamless integration of components and adherence to best practices.

Database Architecture:

• Create and maintain solid database architectures, focusing on data models that support business requirements and facilitate optimal data access and performance.

API Development:

• Develop and maintain RESTful and GraphQL APIs, ensuring they are robust, scalable, and well-documented for internal and external consumption.

Compliance Projects:

• Oversee projects related to GDPR and CCPA compliance, ensuring that data handling, storage, and processing practices adhere to relevant regulations.

Team Collaboration:

• Work closely with development teams to convert design architecture into code components, providing guidance and support throughout the development lifecycle.

Mentorship:

• Provide technical mentorship and training to team members, fostering a culture of knowledge sharing and continuous improvement.

Skill set Required :

Microservices Architecture:

• Extensive experience in designing and implementing microservices architectures, with a strong understanding of their principles and best practices.

Identity Management:

• Proficiency in identity management solutions, specifically Keycloak, including user federation, identity brokering, and secure access management.

Message Brokering:

• Experience with message brokering systems (e.g., RabbitMQ, Kafka) to facilitate communication between distributed services.

Database Architecture:

• Strong expertise in database design and architecture, with the ability to create solid data models that effectively support application functionality.
• Strong expertise in MongoDB and SQL databases.

API Development:

• Proven experience in creating and maintaining RESTful and GraphQL APIs, ensuring they meet performance and security standards.

Compliance Expertise:

• Demonstrated experience in handling GDPR and CCPA compliance projects, with a strong understanding of data protection principles and best practices.

Cloud Server Architecture:

• Expertise in cloud server architecture, including project builds as part of containerization and container orchestration using AWS services such as ECR, ECS, EKS, and Fargate.

Technical Proficiency:

• 10-12 years of experience in Python, with a solid understanding of object-oriented programming, data structures, and algorithms.
• Certified Technical Specialist with a focus on microservices and API design.

Communication Skills:

• Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Problem-Solving:

• Strong analytical and problem-solving abilities, with a keen attention to detail and a proactive approach to overcoming challenges

Requirements :

• 10 - 12 years of experience in software development, with a focus on microservices architecture and API development.
• Bachelor’s or Master’s degree in Computer Science or a related field.
• Demonstrated experience in identity management and message brokering systems.
• Proven track record of successfully leading technical projects and collaborating with cross-functional teams.
• Experience in Agile/Scrum methodologies and a commitment to continuous improvement.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is redefining the B2B landscape with a focus on empowering small and medium-sized enterprises (SMEs) to thrive digitally. We are seeking a skilled QA Engineer with a passion for quality and a strong attention to detail. In this role, you will be integral to ensuring our products meet the highest standards, working collaboratively with cross-functional teams to deliver reliable, high-performance solutions.

Role Overview :

As a QA Engineer, you will participate in the full testing lifecycle, developing and executing comprehensive test plans and scripts for functional, regression, and integration testing. Your role will involve manual and automated testing across various platforms, as well as contributing to test automation frameworks to support scalable and repeatable testing. Working closely with developers, product managers, and business analysts, you will ensure that our products meet quality standards before release.

Key Responsibilities :

• Test Development & Execution: Create, document, and execute detailed test plans, test cases, and test scripts to ensure comprehensive functional, regression, and integration testing.
• Cross-Functional Collaboration:Work closely with developers, product managers, and business analysts to understand product requirements and deliver high-quality testing solutions.
• Defect Management:Identify, track, and report software defects, collaborating with the development team to drive resolution and ensure product quality.
• Manual & Automated Testing: Conduct both manual and automated testing for web, mobile, and desktop applications, ensuring consistent and accurate test coverage.
• Test Automation: Assist in building and maintaining test automation frameworks and scripts for efficient and repeatable testing processes.
• Continuous Improvement:Participate in code reviews, suggest improvements, and contribute to the optimization of QA processes to ensure best practices.
• Documentation & Reporting: Analyze test results, document issues, and maintain accurate test documentation. Report on test outcomes and progress to stakeholders.
• Industry Best Practices: Stay informed on QA industry trends, tools, and practices to continuously improve testing quality and efficiency.

Required Skills and Experience:

Experience:

• 3 - 5 Years: Proven experience in QA or software testing, working across various testing types and environments.
• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.

Technical Expertise:

• Testing Tools:Hands-on experience with testing tools such as Selenium, JIRA, TestRail, or similar, for executing and managing tests.
• Scripting for Automation: Proficiency in scripting languages (e.g., Python, Java, JavaScript) to support test automation.
• Software Testing Methodologies: Solid understanding of testing methodologies, processes, and best practices, ensuring thorough test coverage.
• Defect Tracking & Management: Skilled in identifying, tracking, and managing defects through various testing cycles.

Additional Skills :

• Agile Methodologies: Familiarity with Agile/Scrum development practices to align testing processes with iterative development cycles.
• CI/CD Knowledge: Familiarity with CI/CD tools like Jenkins or GitLab and cloud environments (AWS, Azure) to support integrated testing workflows.
• API & Performance Testing: Experience with API testing tools (e.g., Postman, REST Assured) and performance testing tools (e.g., JMeter, LoadRunner) is preferred.

Certifications & Qualifications:

• ISTQB Certification:ISTQB certification or equivalent is a plus, demonstrating knowledge of QA principles and testing processes.

Soft Skills :

• Analytical Mindset: Strong analytical and problem-solving skills with a proactive approach to quality assurance.
• Communication & Documentation: Excellent communication skills for conveying test outcomes and collaborating with team members effectively.
• Attention to Detail: High attention to detail in identifying defects and ensuring product consistency and reliability.

Why Join Us?

• Impactful Role: Contribute to the quality and reliability of a platform that empowers SMEs globally, making a direct impact on their digital transformation.
• Collaborative Environment: Work within a dynamic team that values collaboration, creativity, and continuous improvement.
• Professional Growth: Opportunities for career development in a role that encourages learning, innovation, and adherence to industry best practices.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is on a mission to empower SMEs through a robust, scalable, and high-quality digital platform. We are looking for an experienced and detail-oriented QA Lead to oversee all quality assurance processes and lead our QA team. In this role, you will be responsible for ensuring that all software products meet rigorous quality standards, collaborating across teams, and driving continuous improvements in QA practices.

Role Overview :

As the QA Lead, you will be responsible for developing and executing comprehensive test strategies, managing both manual and automated testing efforts, and leading the QA team in delivering high-quality, reliable software. You will work closely with developers, product managers, and designers to align QA efforts with business goals. This role requires a seasoned QA professional skilled in test planning, defect management, automation, and mentoring junior team members to enhance productivity and product quality.

Key Responsibilities :

Test Planning and Strategy:

• Define, implement, and maintain detailed test plans, test cases, and test scripts, covering functional and non-functional requirements to ensure comprehensive quality assurance.

Automation and Manual Testing:

• Develop, execute, and maintain both automated and manual test scripts to validate functionality, performance, and reliability across platforms.

Defect Management:

• Identify, document, and track software defects, collaborating with development teams to debug and resolve issues to maintain a seamless user experience.

QA Leadership:

• Mentor and guide junior QA team members, foster best practices in testing, and drive the adoption of automation frameworks to enhance team efficiency and product quality.

Continuous Improvement:

• Contribute to process enhancements for improved product quality, faster delivery cycles, and greater team efficiency. Implement and maintain QA tools and frameworks to meet evolving project needs.

Documentation & Reporting :

• Maintain detailed documentation on test plans, test results, processes, and procedures to ensure quality consistency and knowledge sharing across projects.

Cross-Functional Collaboration:

• Work closely with product managers, designers, and developers to understand project requirements, ensure alignment with business goals, and provide quality assurance insights during planning and execution phases.

Required Skills and Experience:

Experience:

• 8+ Years: Extensive experience in quality assurance, with at least 3 years in a senior or lead QA role, managing teams and overseeing QA processes.
• Educational Background: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.

Technical Expertise:

• QA Methodologies & Tools: Proficient in QA methodologies, tools, and processes to ensure efficient and effective testing.
• Testing Tools: Strong experience with both manual and automated testing tools, including Selenium, Appium, or Cypress.
• Test Management: Familiarity with test management tools such as JIRA, TestRail, or Zephyr for tracking and managing test cases and defects.
• Scripting Languages: Knowledge of scripting languages (e.g., Python, JavaScript, or Java) to support test automation and complex testing requirements.

Additional Skills :

• CI/CD Processes: Familiarity with continuous integration and continuous delivery (CI/CD) practices to support automated testing and seamless deployment.
• Agile Methodologies: Experience with Agile and Scrum methodologies to integrate QA efforts within iterative development cycles.
• Performance & Security Testing: Understanding of performance and security testing, with experience using relevant tools a plus.

Soft Skills :

• Analytical & Problem-Solving Abilities: Strong analytical skills with a meticulous approach to identifying defects and quality issues.
• Communication & Collaboration: Excellent communication and interpersonal skills for effective collaboration with cross-functional teams.
• Leadership & Mentoring: Proven ability to lead, mentor, and inspire QA team members, promoting a culture of quality and continuous improvement.

Why Join Us? :

• Impactful Role: Lead the QA efforts for a platform that empowers SMEs, ensuring the delivery of high-quality software that drives business success.
• Innovative Environment: Work within a collaborative team that values cutting-edge technology, creativity, and quality excellence.
• Professional Growth: Opportunities for advancement in a challenging and dynamic environment that supports learning and leadership development.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is dedicated to empowering SMEs through an innovative and secure digital platform. We are looking for an experienced Software Architect to lead our architectural design and implementation efforts on a part-time basis. In this strategic role, you will be responsible for crafting scalable, secure solutions that align with our mission. Your expertise will guide our product’s architecture and development, directly impacting how SMEs operate and grow in the digital world.

Role Overview :

As a Software Architect, you will oversee the design and development of distributed, secure, and high-performance software solutions. You will work closely with development teams, guiding them through the complete software lifecycle, from architecture to deployment. This role requires deep expertise in distributed systems, compliance, and performance optimization. Your work will set the technical foundation for Pepagora’s platform, driving reliability, scalability, and security.

Key Responsibilities:

Architectural Design:

• Develop high-level architectural designs and implementation plans for distributed, scalable, and secure software products, ensuring alignment with business needs and technical standards.

Compliance & Security Oversight:

• Lead efforts to build products that adhere to GDPR, CCPA, and PII compliance standards, defining and implementing necessary security measures, including conducting VAPT (Vulnerability Assessment and Penetration Testing).

Development Guidance:

• Oversee the full software development lifecycle, providing technical direction to ensure code quality, scalability, and alignment with architectural principles.

Database & Data Migration:

• Design database schemas and create data migration plans to transition from MySQL to advanced data stores (PostgreSQL, MongoDB), maintaining data integrity and enhancing performance.

Risk Management:

• Identify potential risks associated with architectural and implementation decisions, and provide actionable mitigation strategies to minimize impact.

Technical Leadership & Mentorship:

• Provide technical leadership to development teams, mentoring them in best practices, fostering a culture of innovation, and ensuring alignment with the architectural vision.

Performance Optimization:

• Lead efforts in performance tuning, scalability, and optimization to maintain high application availability and responsiveness.

Required Skills and Experience:

Experience:

• 15+ Years:Extensive experience in software architecture and development, focusing on Python and scalable distributed systems.
• Educational Background: Bachelor’s or Master’s degree in Computer Science or a related field.
• Proven Track Record:Demonstrated success in leading architectural initiatives and overseeing software implementation projects from concept to completion.

Technical Expertise:

• Python Development: Deep expertise in Python with a focus on developing robust, scalable applications.
• Distributed Systems: Proven experience in building secure, distributed systems, including in-depth knowledge of microservices architecture, design patterns, and best practices for high availability.
• Database Management: Expertise in both SQL and NoSQL databases, including PostgreSQL and MongoDB. Proficiency in data modeling, schema design, and data migration strategies.
• Compliance & Security: Hands-on experience with GDPR, CCPA, and PII compliance, with the ability to define and execute VAPT testing and other security audits.
• Database Migration: Skilled in designing migration plans from MySQL to more advanced data stores, with a focus on maintaining data integrity and improving performance.
• Messaging & API Development: Strong experience with Kafka for message brokering and building RESTful and GraphQL APIs for data-driven applications.
• Performance Tuning: Advanced knowledge of performance optimization techniques to ensure scalability and efficient resource utilization.

Leadership & Communication :

• Technical Leadership:Ability to lead technical teams effectively, mentor junior architects, and establish a high standard of technical excellence.
• Clear Communication:Excellent communication skills, capable of articulating complex technical concepts to both technical and non-technical stakeholders.

Methodologies :

• Agile/Scrum: Strong understanding of Agile methodologies and experience integrating architectural planning within Agile workflows to support iterative development.

Why join us?

• Strategic Impact:Shape the architecture and technical direction of a platform that empowers SMEs, leaving a lasting impact on product quality and scalability.
• Collaborative Environment:Engage with a passionate team committed to quality, security, and innovation.
• Flexibility & Growth:Work part-time in a challenging and rewarding role, providing opportunities for professional growth and thought leadership.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is on a mission to empower SMEs with a secure, scalable, and data-driven platform that leverages AI/ML technologies. We are looking for a skilled Database Administrator to manage and optimize our database infrastructure. In this critical role, you’ll work closely with developers, data scientists, and DevOps engineers to ensure our databases support high-performance, AI-enabled applications, contributing directly to our platform’s reliability and scalability.

Role Overview :

As a Database Administrator, you will be responsible for the management, performance optimization, and security of Pepagora’s database systems. You will work on PostgreSQL, MongoDB, and SQL Server databases to support backend applications and AI/ML-driven analytics. This role requires a professional skilled in database tuning, security compliance, and automation, with a focus on supporting Pepagora's growth and resilience goals.

Key Responsibilities :

Database Management:

• Administer, monitor, and tune databases (PostgreSQL, MongoDB, SQL Server) to ensure data integrity, security, and seamless integration with AI/ML pipelines.

Optimization & Performance Tuning:

• Perform query optimization, index tuning, and load balancing to enhance performance for backend and AI-driven applications.

Data Security & Compliance:

• Implement security measures, monitor vulnerabilities, and ensure compliance with GDPR and other data protection standards.

Data Architecture & Design:

• Collaborate with engineering to design efficient, scalable database schemas that align with business processes and support AI/ML data pipelines.

Backup & Recovery Management:

• Manage and schedule backups, develop disaster recovery plans, and execute restoration processes to ensure data resilience and minimize downtime.

Automation & Process Improvement:

• Automate routine database maintenance, deployments, and monitoring tasks, driving best practices in database administration.

Documentation & Reporting:

• Document database configurations, decisions, and maintenance schedules, and create reports on database health, performance, and growth for stakeholders.

Required Skills and Experience:

Experience:

• 6+ Years: Proven experience as a Database Administrator, managing multi-database environments and supporting high-performance applications.
• Educational Background:Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.

Technical Expertise:

• Relational Databases: Strong proficiency in PostgreSQL, SQL Server, and experience with other RDBMS platforms.
• NoSQL Databases: Hands-on experience with NoSQL databases such as MongoDB, focusing on unstructured and semi-structured data.
• Database Design & Schema Management: Skilled in designing schemas and managing data models for both relational and non-relational databases to support high read/write demands.
• Data Warehousing & ETL:Knowledge of data warehousing concepts, ETL processes, and data transformations for analytics and AI/ML pipelines.

Performance Optimization:

• Indexing & Query Optimization: Expertise in indexing, query optimization, and stored procedures to facilitate high-throughput data access.
• Monitoring Tools: Proficiency in database monitoring tools to analyze performance metrics and address potential bottlenecks proactively.

Data Security & Compliance:

• Database Security: Knowledge of access control, encryption, and data masking to protect sensitive data.
• Compliance Standards: Familiarity with GDPR, HIPAA, or similar data protection standards, ensuring databases comply with regulatory requirements.

Automation & Infrastructure Management:

• Scripting & Automation: Proficient in scripting languages (Python, Bash) for automation of routine database tasks, including backup, scaling, and maintenance.
• Cloud Database Services: Experience with AWS RDS, DynamoDB, or similar cloud database solutions, managing backup, scaling, and availability configurations.

Backup & Recovery:

• Backup Strategy: Skilled in creating and implementing backup strategies, retention policies, and recovery testing to minimize data loss.
• Disaster Recovery Planning: Knowledgeable in disaster recovery planning and execution to ensure business continuity.

Collaboration & Documentation:

• Cross-Functional Collaboration: Ability to work closely with developers, data scientists, and DevOps teams to meet application and AI model requirements.
• Documentation: Proficient in documenting configurations, processes, and reporting on database health and performance for stakeholders.

Additional Skills:

• Automation & CI/CD Integration: Familiarity with CI/CD tools to streamline database updates within Agile workflows.
• Agile Methodologies: Experience working within Agile/Scrum environments, supporting collaborative development practices.

Why Join Us?

Strategic Impact:

• Play a critical role in supporting a high-performance, AI/ML-driven platform that empowers SMEs, ensuring data reliability and scalability.

Collaborative Environment:

• Work in a dynamic team that values collaboration, quality, and continuous improvement.

Professional Growth:

• Gain exposure to innovative technologies and methodologies, with opportunities for skill enhancement in a fast-paced environment.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is transforming the B2B landscape with advanced AI-driven applications that empower SMEs to make data-driven decisions. We are looking for a mid-level AI/ML Engineer specializing in Python to join our innovative team. In this role, you’ll work on backend architecture, web scraping, and large language model (LLM) integration, supporting the full lifecycle of AI application development. Collaborating with senior developers, data scientists, and product managers, you’ll play a critical role in creating scalable, AI-powered solutions.

Role Overview :

As an AI/ML Engineer, you will focus on developing backend services, deploying AI models, and implementing predictive analytics for Pepagora’s platform. This position requires a strong foundation in Python, experience with AI/ML frameworks, and the ability to build scalable applications that integrate web scraping, LLMs, and generative AI models. Your work will help SMEs derive valuable insights, automate processes, and leverage advanced AI technologies to meet their business goals.

Key Responsibilities :

Backend Development:

• Develop, test, and maintain high-quality Python code. Architect backend services supporting AI algorithms, ensuring scalability and high performance.

Web Scraping:

• Build and manage web scraping services using tools like Scrapy and BeautifulSoup to collect and preprocess data from diverse sources, ensuring compliance with data privacy standards.

LLM & Generative AI Integration:

• Fine-tune and deploy large language models (LLMs) like GPT and BERT, applying them to business use cases such as content generation and recommendation systems.

Predictive Analytics:

• Design and implement predictive analysis algorithms for applications such as customer behavior forecasting and intelligent recommendation systems.

Data Processing & Model Deployment:

• Collaborate with data scientists to preprocess data, integrate machine learning models into backend services, and support production-ready AI applications.

Performance Optimization:

• Optimize backend code, infrastructure, and AI model performance, including fine-tuning LLMs and generative models for efficiency.

Testing & Quality Assurance:

• Define and implement testing strategies, including model validation and performance monitoring, in collaboration with QA teams.

Required Skills and Experience:

Experience:

• 3+ Years:Proven experience as a backend developer working on client/server applications with AI/ML integration.
• Educational Background:Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field.

Technical Expertise:

• Python & Backend Frameworks: Proficiency in Python and experience with frameworks like Django, FastAPI, or Flask for backend development.
• API Development: Skilled in RESTful API design and experience deploying AI models through APIs, including integrating with GraphQL.
• Database Management: Expertise in PostgreSQL, MongoDB, and SQL Server, with the ability to design schemas optimized for AI applications.
• Message Queuing: Familiarity with RabbitMQ or Kafka to handle high-throughput data pipelines.
• Authentication & Access Management: Knowledge of OAuth2.0, OpenID Connect, and Keycloak for secure access.

AI/ML & Predictive Analytics

• Web Scraping:Hands-on experience with tools like Scrapy, BeautifulSoup, and Selenium for web scraping and data collection.
• LLM & Generative AI:Experience working with large language models (LLMs) and generative AI frameworks, including fine-tuning models like GPT or BERT for business applications.
• Predictive Modeling: Proficiency in designing predictive models using Scikit-Learn, XGBoost, and custom algorithms.
• Machine Learning Libraries: Skilled in TensorFlow, PyTorch, and Scikit-Learn for AI model development and deployment.
• Data Pipelines: Experience with tools like Apache Spark and Pandas to build real-time or batch data pipelines.

Server & Infrastructure:

• Linux & Cloud Services: Strong knowledge of Linux and experience with AWS services (SageMaker, ECS, EKS, EC2, RDS, S3).
• Containerization & Orchestration: Proficient in Docker for containerization and Kubernetes for orchestrating AI model deployments.

Version Control & CI/CD:

• Version Control:Proficiency in Git, including model versioning and collaboration.
• CI/CD Pipelines: Experience setting up CI/CD for continuous integration, testing, and deployment of AI/ML models.

Additional Skills:

• Testing & Quality Assurance: Skilled in implementing model validation techniques, performance monitoring, and ensuring high-quality deployments.
• Agile Methodologies: Hands-on experience with Agile/Scrum development practices to support iterative delivery of AI features.

Why Join Us?

Impactful Role:

• Contribute to AI-driven solutions that empower SMEs with data-driven insights, directly influencing their digital transformation.

Innovative Environment:

• Be part of a collaborative, fast-paced team that values cutting-edge AI technologies, creativity, and continuous learning.

Professional Growth:

• Opportunities for advancement and skill development within a supportive environment that fosters technical excellence.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

About Pepagora :

Pepagora is on a mission to empower SMBs globally through a scalable, secure, and innovative B2B platform. As our Product Manager, you will play a crucial role in defining and executing product strategy, aligning product development with our mission, and delivering solutions that drive success for our SMB customers.

Role Overview :

The Product Manager will be responsible for the strategic direction, roadmap, and performance of Pepagora’s B2B marketplace platform. This role requires a dynamic leader with a customer-first mindset and a strategic approach to product management. Working cross-functionally with Engineering, Marketing, Sales, and UX teams, you will help drive Pepagora’s growth through successful product launches, continual enhancements, and market responsiveness.

Key Responsibilities :

Product Strategy & Vision:

• Develop and execute product strategies aligned with Pepagora’s mission to drive business growth and customer satisfaction, setting a clear vision for the platform’s evolution.

Market & Customer Insights:

• Conduct in-depth market research and user analysis to understand SMB needs, trends, and competition, transforming insights into impactful product decisions.

Roadmap Planning:

• Define and manage the product roadmap, prioritize features, and maintain the product backlog, aligning decisions with customer feedback, market shifts, and business priorities.

Requirements Gathering:

• Collaborate with key stakeholders across Sales, Marketing, and Engineering to gather and prioritize detailed product requirements, aligning with business and customer goals.

Product Development & Collaboration:

• Lead cross-functional teams (Engineering, UX, QA) to deliver high-quality products on schedule, ensuring alignment with Agile methodologies and resource efficiency.

Go-to-Market & Product Launches:

• Plan and execute successful product launches, including go-to-market strategy, marketing campaigns, and sales enablement activities for maximum impact and customer engagement.

Performance Monitoring & Optimization:

• Track product performance metrics, analyze usage data, and gather customer feedback to identify opportunities for continuous improvement and optimization.

Cross-Functional Communication:

• Facilitate strong communication and collaboration across departments to ensure alignment on product vision, goals, and priorities.

Stakeholder Management:

• Communicate product vision, strategy, and roadmap to internal teams, partners, and customers, driving engagement and alignment across the board.

Risk Management:

• Proactively identify and mitigate risks throughout the product lifecycle to ensure successful outcomes and customer satisfaction.

Team Leadership & Development:

• Mentor and guide product team members, fostering a culture of innovation, collaboration, and continuous improvement.

Required Skills and Experience :

Experience :

• 5+ Years: Proven track record of successfully managing B2B products or platforms, with a focus on marketplaces or e-commerce in a fast-paced environment.
• Cross-Functional Experience:Hands-on experience working with engineering, marketing, and sales teams to execute on product vision.

Technical Expertise :

• Agile Methodologies:Proficiency with agile development methodologies (e.g., Scrum) and tools like Jira to manage workflows and sprints.
• Data-Driven Decision Making:Strong analytical skills with the ability to translate data and customer insights into actionable product improvements.
• Market & Competitor Analysis: Ability to conduct in-depth market research, assess competitive landscape, and identify emerging trends in the B2B and e-commerce space.

Technical Expertise :

• Stakeholder Engagement: Excellent communication and presentation skills, with a track record of effectively influencing and negotiating with cross-functional teams.
• Team Management: Proven ability to lead, motivate, and inspire cross-functional teams, promoting best practices and innovation.
• Problem-Solving: Strong critical thinking skills with a proactive approach to identifying and solving challenges.

Additional Requirements :

• B2B Marketplace or E-Commerce Experience:Direct experience with B2B marketplace platforms or e-commerce solutions.
• Domain Knowledge: Knowledge of international trade, B2B trade, SMEs, supply chain management, or logistics is a plus.
• Travel Flexibility: Ability to travel occasionally as required.

Why Join us?

• Impactful Role: Influence the growth and direction of a rapidly scaling B2B platform, with a direct impact on customer experience and business success.
• Collaborative Environment: Be part of an innovative and supportive team dedicated to driving success for SMBs worldwide.
• Professional Growth: Opportunities to grow in a dynamic and evolving industry, working with cutting-edge technologies and customer-focused solutions.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

The HR Manager will manage day-to-day HR operations, ensuring the implementation of HR processes related to recruitment, onboarding, employee relations, and compliance. This role requires a detail-oriented professional with a passion for HR operations in a dynamic, high-growth environment.

Key Responsibilities :

• Manage end-to-end recruitment processes, including job postings, candidate screening, and interviews.
• Oversee the onboarding process for new employees, ensuring smooth transitions into the company.
• Administer employee benefits, compensation, and performance management processes.
• Serve as a point of contact for employee relations issues, addressing grievances and conflicts as needed.
• Ensure compliance with labor laws and HR policies across the organization.
• Support the Head of HR in implementing key HR initiatives and strategies.
• Maintain HR records and provide regular reports on key HR metrics, such as turnover and recruitment.

Requirements :

• 5-7 years of experience in HR management, preferably in the digital or e-commerce sector.
• Proven experience in recruitment, employee relations, and compliance.
• Familiarity with HRIS systems and tools for workforce management.
• Excellent interpersonal and communication skills.
• Experience working in fast-paced environments in similar industries.
• Strong understanding of labor laws in India, UAE and Saudi Arabia.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com

Job Description :

The Recruitment Specialist will be responsible for managing the full recruitment lifecycle, from identifying staffing needs to onboarding new hires. This role focuses on attracting top talent to Pepagora, ensuring a seamless candidate experience, and supporting the company’s growth objectives.

Key Responsibilities :

• Identify staffing needs in collaboration with department heads and hiring managers.
• Develop job descriptions, post job openings, and manage recruitment campaigns across various platforms.
• Source, screen, and interview candidates to ensure alignment with job requirements and company culture.
• Build and maintain a pipeline of qualified candidates for current and future needs.
• Conduct reference checks, negotiate offers, and prepare employment contracts.
• Coordinate onboarding activities for new hires and ensure a smooth transition into the company.
• Track recruitment metrics and provide regular reports to HR leadership.

Requirements :

• 5-7 years of recruitment experience, preferably in a fast-paced digital or e-commerce environment.
• Experience recruiting for technical and non-technical roles within platforms such as Amazon, India Mart, or similar industries.
• Strong sourcing skills using various platforms (LinkedIn, job boards, networking events, etc.).
• Excellent communication and organizational skills.
• Ability to manage multiple open positions simultaneously and meet deadlines.
• Familiarity with ATS and other recruitment management tools.

How to Apply :

Please send your resume and a cover letter to careers@pepagora.com