Sanguine PARC

Other Details

Our voice logger is enabled with interactive voice response system, which is specifically designed in a dynamic mode. Thus it helps customer loaded with information even during failed to attend the call. Features Include Call Logs, Call logs will store all your incoming and missed call information by date and time wise, Customer Database,  Customer phone number, and name can be stored in the database of our software. Just like the mobile phone, if incoming call reaches our phone. It will pop-up with the name of the customer..Thus it enabled with IVR System, voice logger software automatically answers the phone call even before manually attends the call. In case failed to attend the call it greets with the sorry message.SIP Phone Integration, the Incoming call will directly land to the system. It will replace the existing analog phone by hooking the phone receiver, Admin Portal.Through admin portal, can monitor all your call agents, phone calls, call conversation with the customers, missed call information and the number of calls answered.