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Inbound Outbound Call Center Solution

Inbound Outbound Call Center Solution Inbound and Outbound Calling solution is based on asterisk. with multiple features with affordable price.

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nbound Outbound Call Center Solution Inbound and Outbound Calling solution is based on asterisk. with multiple features with affordable price. Features

 

Vicidial – is a call center solution for both inbound & Outbound call center solution

GSM integration

PRI integration

V Logger - Voice logger, a digital multi-channel voice logging, call monitoring and recording software.

CRM – a Customer relationship management software

A2Billing – is a prepaid calling card platform.

 

 

Interfaces:

 

Network interface: 2X Ethernet 10/100 base-RJ-45

ISDN: PRI interface (optional)

Mobile: 4GSM (optional) 1 antenna/4 channels, 1 SIM/channel

 

 

Protocols:

VoIP: SIP, H.323, MGCP, SCCP, IAX2

ISDN: PRI DSS 1 (Q931, National variant)

Mobile: GSM 850/1800/1900 MHZ channels.

 

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